Your privacy matters.

Online services

Contact links open your email application. When you email hi@peptinelabs.com, we receive your email address and the information you include to respond to your inquiry. Passwordless account creation and sign-in are provided through Supabase Auth. Newsletter subscriptions and synchronized order history are not yet available.

Checkout

When you open checkout, our server shares the selected products, sizes and quantities with Arkus to create a payment session. You enter delivery and payment information directly on the Arkus hosted checkout. We do not collect or store card details on this website. A temporary identifier in your browser’s session storage lets you retry opening checkout without creating duplicate sessions.

Email sign-in

When you request a sign-in code, Supabase Auth processes your email address and authentication requests to send and verify the one-time code, create an account on your first successful verification or access your existing account, and help prevent abuse. Authentication emails are delivered through the email service configured for our Supabase project. Signing in does not subscribe you to marketing emails.

After verification, we store authentication tokens in an HTTP-only session cookie. The browser cannot read this cookie through page JavaScript; it is sent over HTTPS on the live site. The cookie can remain for up to 30 days, subject to session expiry or revocation. Your email address and verification code are not included in page URLs or sent to Google Analytics by our sign-in flow. Use Sign out in My account, or clear this site’s cookies, to remove the session from this browser.

Security verification

We use Cloudflare Turnstile in invisible mode to protect sign-in code requests from automated abuse. Turnstile processes limited device and connection signals to distinguish people from automated traffic without displaying a security check.

Device-local storage

The website uses your browser’s local storage to remember the cart, the research-use confirmation and your manually selected country. Clearing this site’s browser data removes those values. You can also choose “Use my location” to remove your country preference. Cart storage does not create an account or an order.

Country and currency

Our hosting network provides an approximate country based on your IP address to choose a display currency and destination information. We do not send your IP address to an external geolocation provider. Reference exchange rates are sourced from the European Central Bank through Frankfurter, fetched by our server without visitor information. You can change the country at any time. Converted prices are indicative and do not include shipping, taxes or bank conversion fees.

Analytics and advertising

We use Google Analytics to understand how visitors use our website, including pages viewed, navigation, device information and traffic sources. We also measure product views, additions to the cart and successful handoffs to checkout using catalog product identifiers, selected vial sizes, quantities and base USD prices. These events do not include your email, verification code, payment details or research inquiries, and a checkout handoff is not recorded as a completed purchase. Google Analytics uses cookies and similar technologies to measure usage. The hosting service may also process connection or security information under its own policies.

Updates to this notice

This notice must be updated when services or data processing practices change, including payment, email, analytics and customer accounts.